Bullying in the Workplace
With bullying, the idea that usually comes to mind may involve children or teenagers misbehaving, discriminating, and/or harassing one another. Bullying commonly involves a power imbalance and includes behaviors that are unwanted, threatening, humiliating, harmful, aggressive, offensive, and/or intimidating. These can be both verbal and physical. Bullying can be thought of as a mechanism used to re-take control and proclaim dominance that an individual may have felt they lost at some point in their lives. Bullies usually target those who may seem smaller, weaker, younger, or more vulnerable than themselves.
However, these instances and behaviors are not exclusive to youngsters and are also prevalent in various aspects of adult life, such as interpersonal and professional relationships. Although it may be widely observed in society, it is not always recognized as ‘bullying’ and thus, appropriate interventions are not implemented. Whether it is between children, teenagers, or adults, bullying is an issue that deserves attention as it can have a detrimental impact on an individual’s mental and physical health. Mental health effects include worrying about work constantly, wanting to avoid going to work, needing time off to recover from stress, a general loss of interest, and an increased risk of anxiety and depression. The physical health effects include feeling sick or anxious when thinking about work, digestive problems, high blood pressure, headaches, decreased appetite, and poor quality of sleep.
Bullying in the workplace also causes financial difficulties as individuals tend to leave their jobs as a result of being bullied. Some examples of bullying in this context include personal attacks such as yelling, threatening, and spreading rumors, as well as manipulation tactics, such as isolation, sabotage, micromanagement, and unrealistic deadlines.
In the work environment, bullies are often found to be bosses or high-functioning employees who are valued and supported by others because of their status and contribution to the company. In these cases, bullying may involve the abuse of power such as unjustified negative performance reviews, denial of time off, and threats of termination or demotion. However, bullying can also occur in other levels of employment. Those working at the same level may bully through gossip, rumors, work sabotage, and/or criticism. Lower-level employees may bully those above them by showing continuous disrespect, refusing to complete tasks, and doing things that may portray their superior in a negative light. Bullying not only impacts the target but increases stress for all those who witness it. Employees are also impacted in the form of decreases in trust, productivity, morale, and efficiency as well as increases in absenteeism and employee turnover.
Bullying has been shown to be more prevalent in work environments that:
- Are stressful
- Change frequently
- Have heavy workloads
- Have unclear policies about employee behavior
- Have poor employee communication and relationships
- Have more employees who are bored and worried about job security
Bullying is recognized as a serious problem in many organizations, and while most have a zero-tolerance policy, bullying can be difficult to prove, which in turn, makes it difficult for the necessary measures to be taken. Witnesses to bullying often refrain from intervening and stay silent out of a fear of becoming a target themselves. It is important to speak up and attempt to stop bullying when we witness it, as ignoring it contributes to a harmful work environment.
Effective ways to help include:
Offering support – this could involve being a witness if the targeted individual wants to ask the bully to stop.
Listening – If someone being bullied doesn’t feel safe reporting the bullying to HR, they may find it beneficial to have someone to talk to.
Reporting the incident – A third-party account of what happened may help bring attention to the problem, allowing it to be taken seriously by management and others.